RETURNS & EXCHANGES

We would love to be your favourite place to purchase babywear & kids outfits!  It can be tricky finding the right thing (and kids can be fussy!), so we've made exchanges and returns as simple as possible.

We accept returns and exchanges within 30 days of purchase.  After this time, no returns or exchanges will be accepted.  

 

To be eligible for a return or exchange, your item must be unworn and in the same condition in which you received it.  It must also be in its original packaging.

Use our Contact page and send us your order number, return/exchange request and return address.  We will then respond with details as to how your return or exchange will be processed.

Once your package reaches us, please allow 3 to 7 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation e-mail.

Returns shipping costs for change of mind or size to be incurred by the customer.

* Please note there are no refunds or exchanges on sale items.

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